Mayfair Gangtok Spa Resort & Casino

Mayfair at Night

It was in year 2007 I saw this HOTEL and it is my choice to have dinner here...When I saw this hotel for the first time I thought it is a Sikkim Assembly House..haha....Recently Indian Bollyhood actor Govinda had tour to Sikkim and he held here only....

History of Sikkim
The abode of the mighty Khangchendzonga and a majestic kingdom, Sikkim is beautiful in every sense of the word. Land of culturally diverse people, flora & fauna, home to unique species such as red panda, the Himalayan tahr, blue sheep, snow leopard and the Himalayan beer along with the snowy peaks, mountains, roaring white water rivers, gentle streams & mighty falls, monasteries giving solace to mind & souls, all these make Sikkim a wonderful heaven on the earth.

Mayfair Gangtok Spa Resort & Casino:
The latest addition to the Mayfair Group of Hotels is Mayfair Gangtok which is a 5 star Deluxe Spa & Casino Resort located amidst 48 acres of forest pine and woods. The resort is built with Mayfair's signature 'neo colonial' architectural style with a Bhuddist theme to it. Its world class SPA and the first full fledged on-shore casino in India are additional in making this new resort the number one desitination for luxury travellers to India's North East.The Spa Resort aspires to offer individual guests an experience of being surrounded by nature, blending it with lavish luxury in the abode of the Gods. The resort, built on the theme of monastery, has a unique blend of Sikkimese architecture and modern amenities.

Facilities:
Room Facilities:
• Furnished sit outs
• DVD Player and plasma TV
• Cable connection
• Private bar
• Electronic safety deposit vault
• Wi-Fi internet connectivity
• Tea coffee maker
• Telephone with ISD & STD
• Executive work desks

Bath Room Facilities:
• Walk-in powder shower and mist-free mirrors
• Luxury cotton bathrobes
• Hairdryer
• 24 hrs running hot/cold water

General services:
• Concierge
• In-room dining
• Butler service
• Valet & Laundry service
• Baby sitting
• Currency exchange
• Travel services
• Secretarial services
• Doctor on call
• Money exchange
• Left luggage service
• Wi-Fi to be mentioned in selected areas

Leisure facilities:
• Spa
• Fitness center
• Deep pool
• Electronic gaming arcade
• Pool & Billiard
• Children’s play ground
• Children’s nursery
• Adventure tours
• Nature trails
• Daily recreational activities

Room Security Measures:
• Electronic locks
• Doors with dead bolts
• Peephole/View port
• Fire detectors
• Emergency exit maps

Drink and Dine:

Lavish buffets are laid daily in the multi-cuisine restaurant serving Indian, European and Oriental delicacies. Macrobiotic spa cuisine crafted from the harvest of the organic vegetable and herb gardens awaits you at Mayfair Gangtok. Live cooking is on display at this restaurant.

The all day dining Jungle Café is the perfect option for a quick snack with an experience of the great outdoors.

The bar by the restaurant offers everything from cigars to champagnes, wines to whiskies.

The pool bar offers signature cocktails, beverages and snacks on the pool deck from 8 am to 8 pm.

Spa & Fitness Center:
MAYFAIR Gangtok has a spa of international standard using Pevonia products. (PEVONIA of USA is the suppliers of SPA equipments and natural skin products. These products contain naturally obtained ingredients delivering remarkable and highly visible results).

Spa:
When you walk into The Mayfair Spa, you embark upon a personalized sensory journey; a journey to inner wellbeing that focuses on the senses of sight, smell, touch, taste, sound and intuition. The 12,000 square feet Spa comprises of 12 therapy rooms with an array of luxuriating treatments to choose from using Pevonia products. As you lie back and relax, experience your transition to a state of solace as your troubles drift away.

Fitness Center:
The fitness center is equipped with the latest fitness equipments along with a fitness instructor providing you the perfect opportunity to stay fit and healthy.

Banquet & Board:
This resort offers comfortable & perfectly arranged conferences and meetings.

Teesta:
A 2500 square feet conference hall with a capacity of 250 guests in theatre style and 150 guests in sit-down style seating is available for conference & board meetings.

Corporate Profile:
MAYFAIR Group of Hotels started its business in hospitality industry in 1982 by way of a small hotel at Rourkela which has presently grown as a group with four boutique properties in Eastern India.

The MAYFAIR Group is a leading hospitality player in Eastern India. With a high recall of its brand “MAYFAIR” among discerning clientele and industry fraternity, the group has over the years built its reputation as a high end niche player.

The flagship company of the group, MAYFAIR Hotels & Resorts Limited (MHRL) operates four hotel properties located at Bhubaneswar (MAYFAIR Lagoon), Puri (MAYFAIR Puri), Rourkela (MAYFAIR Rourkela) and Darjeeling (MAYFAIR Darjeeling), while its Sikkim property (MAYFAIR Gangtok) is operated through a subsidiary company MAYFAIR Hotels & Resorts (Sikkim) Pvt. Ltd (MHRSL).

Brand:
MAYFAIR properties are the best in each of the locations in proximity to the prime business and institutional areas.

The MAYFAIR group has played host to who’s & who of the industry, sports and media personalities, senior bureaucrats and top PSU officials. USP of the group has been “built around resort theme” and each property has been created with an ethnic touch and natural greenery. The ambience and eco-friendly environment attracts top end leisure and business tourists.

The size of rooms and other support facilities viz. specialty restaurants, Spa, sports and games infrastructure, banquets facilities made available to the customers are very luxurious. The furniture and fixtures are high-end and are sourced from reputed manufactures/ suppliers globally.

Prestigious and indulging, MAYFAIR lavishes business and leisure travelers with discreet service in plush elegance.

Promoters:
MAYFAIR Group is promoted by Shri Dilip Ray and his family members. He has a passion for low rise boutique hotels, with exclusive tropical greenery. He was an M.L.A. for 10 years from the Rourkela Constituency and also a Cabinet Minister of Industry in the State for 5 years during 1990-95. He was also Union Minister for a period of 4 years holding the independent portfolio of Food Processing, Coal and Steel. However, he loves to be called a hotelier first with 25 years of his career in hotel industry with four premium properties to his credit.

Shri Dilip Ray is the Chairman and Managing Director of the group companies. He is assisted by his son Mr. Sandeep Ray, a hotel industry professional trained in Canada as a Whole-time Director.

Operations:
The Company is professionally managed under a decentralized system by a team of professionals under the supervision of the Executive Director. The three major divisions under which various functionalities have been grouped comprises Operations division, Business Planning & Development division and Finance & Systems division. This focused approach has contributed for efficient management of the units and has contributed for the corporate growth over the years.

The Board of Directors ensures implementation of policy guidelines and transparent corporate governance of the Company.

Quality, Service and Delivery:
The company has adopted good practices for maintenance of the properties as per industry norms. The service standards are uniform at each location in as much as they have to compete with other established players in the market.

The company has built-in processes to monitor quality of services offered to the guests. The Company has adopted various quality practices covering CRM, standardization of consumables, toiletries, room amenities, mini bar items stored in room refrigerators, linen (bed/bath room) for guest use, graphics & artifacts for room décor, housekeeping, F&B items. Detailed operating procedure has been laid out in respect of all activities.

Customer Satisfaction:
The internal service standards and close follow up of customer feedback by the senior functionaries of the Company on a continuous basis ensure redressal of customer grievances on time. A higher level of customer satisfaction has contributed for the growth of the enterprise by way of repeat visits and extensive use of the facilities of the hotel including restaurants, spas, banquet and sports facilities.

Corporate Governance:
The Company conforms to the corporate governance norms in all areas viz. statutory compliance, management of human capital, ethical business practices and guidelines, compensation structure for employees and customer relation management. The Board of Directors oversees the operations of the company by holding Board meetings at periodic intervals besides having a committee approach for macro management.

Contact:
MAYFAIR Gangtok
Lower Samdur Block,
Ranipool 737 135,
Gangtok, East Sikkim.

source : https://www.facebook.com/pages/Sikkim/